Terms & Conditions

 

Welcome to trenchtiers.com

By using our website, you agree to the terms outlined below. Please read them carefully before placing an order.

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1. Overview

This website is operated by Trench Tiers. Throughout the site, the terms “we”, “us”, and “our” refer to Trench Tiers. These Terms & Conditions apply to all users of the site, including customers, browsers, vendors, and contributors.

By visiting or purchasing from our store, you agree to be bound by these terms.

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2. Products & Availability

All items listed on our site are in stock and ready to ship unless otherwise stated. Detailed product descriptions, features, and sizing information are available on each product page.

Please note: Actual product colours may vary slightly from what you see on screen due to lighting, screen resolution, or dye variations during production. We do our best to display items as accurately as possible.

We reserve the right to update or discontinue any product at any time without notice.

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3. Pricing & Currency

Prices are displayed based on your region and may appear in your local currency. Currency settings are managed by Shopify and may vary depending on location. Final charges at checkout will include any applicable taxes or duties.

We reserve the right to update or correct prices at any time, even after an order is placed if an error is identified.

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4. Orders

Once your order is placed, you’ll receive a confirmation email. We reserve the right to cancel any order for reasons including:

• Product availability

• Errors in product or pricing information

• Suspected fraud or misuse

If an order is cancelled, any payment made will be refunded in full.

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5. Shipping

We ship both domestically and internationally. Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

Please note:

• Delivery times are estimates, not guarantees

• We are not responsible for delays caused by customs or couriers

• Customers are responsible for any local duties or import taxes

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6. Returns & Exchanges

You may return or exchange your order within 14 days of delivery. Items must be unworn, unused, and in their original condition with tags attached.

• Return and exchange shipping costs are the responsibility of the customer

• Original shipping costs are non-refundable

• Refunds are processed to your original payment method once the item is received and inspected

To start a return or exchange, contact us at:

📧 info@trenchtiersofficial.com

We reserve the right to refuse returns that do not comply with our policy.

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7. Payments

We accept secure payments via Shopify Payments, which includes:

• Credit/debit cards

• Apple Pay

• Google Pay

• Other regional options depending on your location

Payments are subject to verification and fraud checks.

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8. Intellectual Property

All content on this site — including product names, logos, designs, and images — is the property of Trench Tiers and may not be used or reproduced without written permission.

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9. User Conduct

You agree not to use this site for any illegal or unauthorized purpose. This includes, but is not limited to, interfering with website functionality or breaching any security protocols.

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10. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved under UK legal jurisdiction.

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11. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the site indicates acceptance of the updated terms.